Privacy Policy

Privacy Policy

A-Sec Installations Ltd

Last Updated: 10 June 2026

A-Sec Installations Ltd (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us, or use our services.

1. Who We Are

A-Sec Installations Ltd
Company Number: 16354370

Email: info@a-sec.co.uk
Website: www.a-sec.co.uk

We are the data controller responsible for your personal information.

2. Information We Collect

We may collect and process the following information:

Contact Information

• Name
• Address
• Email address
• Telephone number

Enquiry Information

• Details submitted through contact forms
• Security requirements
• Property information provided for quotations

Customer Information

• Installation addresses
• Service and maintenance records
• Equipment details
• Correspondence relating to services provided

Website Usage Information

• IP address
• Browser type
• Device information
• Pages visited on our website
• Cookies and analytics data

3. How We Use Your Information

We use your information to:

• Respond to enquiries
• Provide quotations
• Deliver our installation and maintenance services
• Arrange site surveys and appointments
• Process payments and invoices
• Maintain customer records
• Improve our website and services
• Comply with legal obligations

4. Lawful Basis for Processing

Under UK GDPR, we process personal information under the following lawful bases:

Contract

Where processing is necessary to provide our services.

Legitimate Interests

To operate and improve our business and services.

Legal Obligation

To comply with legal, regulatory and tax requirements.

Consent

Where you have agreed to receive marketing communications.

5. Marketing Communications

We may occasionally contact you regarding our services, maintenance reminders or relevant security updates.

You can opt out of marketing communications at any time by contacting us at:

info@a-sec.co.uk

We do not sell personal information to third parties.

6. Sharing Your Information

We may share information with trusted third parties where necessary, including:

• Equipment manufacturers and suppliers
• IT service providers
• Accountants and professional advisers
• Payment providers
• Regulatory authorities where required by law

All third parties are required to keep your information secure and confidential.

7. Data Security

We take reasonable technical and organisational measures to protect your personal information against:

• Unauthorised access
• Loss
• Misuse
• Disclosure
• Alteration

While we take security seriously, no online transmission can be guaranteed to be completely secure.

8. Data Retention

We only retain personal information for as long as necessary to:

• Provide our services
• Meet legal obligations
• Resolve disputes
• Maintain business records

Installation and service records may be retained for several years to support warranties, maintenance and customer support.

9. Cookies

Our website may use cookies to:

• Improve website functionality
• Analyse visitor behaviour
• Enhance user experience

You can control cookies through your browser settings.

10. Your Rights

Under UK GDPR, you have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Restrict processing
• Object to processing
• Request data portability
• Withdraw consent where applicable

To exercise these rights, please contact:

info@a-sec.co.uk

11. Complaints

If you are unhappy with how we handle your personal information, you have the right to complain to:

Information Commissioner’s Office (ICO)

Website: https://www.ico.org.uk

Telephone: 0303 123 1113

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be published on this page with the revised date shown above.

Contact Us

A-Sec Installations Ltd
Company Number: 16354370

Email: info@a-sec.co.uk
Website: www.a-sec.co.uk